Customer Testimonials
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We love to hear how we are doing. If you have something that you would like to say, please call us at (610) 628-3600 or email us today!
Owen Lipski from Outten Chevrolet worked hard to get me the best deal possible on a beautifull used truck. I was able to call Owen directly and was never put on hold. We love the pretty blue truck and the next time I need a car or truck I will surely have a look at what Outten has to offer.
-Carl Hess
My experience with Outten was the best I received compared to any other dealership that I have visited. The young salesmen that assisted me, Charlie, was great! His character made my experience very laid back and entertaining. I would recommend him to anyone looking to buy a car and wanting to enjoy their experience.
-First_Lady
Very happy with our new car. Brandon was awesome! He went above and beyond in finding the exact car that we wanted. We will definitely be back for our next new car. Thank you Brandon and Outten for a great first car buying experience.
-Peach
Amazing Service! My salesperson was a young, friendly and reliable gentlemen who gave me the facts that I needed while showing me things on the car that I didn't know about. He showed me options in my price range, rather than cars that weren't, which is always a plus! He answered my questions with ease and allowed me room to think about my decision. When we test drove my car, he didn't say much and let the car speak for itself! He let me do all the talking, answered all my questions and ultimately let ME making the decision. I didn't feel rushed or pressured at all! Management was great and inviting as well! They worked so hard with my credit and with my budget which I appreciated! Overall, a delightful and friendly experience. I would recommend this establishment with high regards! Thank you Outten for a great experience!
-Anonymous
Reliable Service I came to Outten Chevrolet in search of an affordable SUV with winter capabilities (For those harsh Pennsylvania winters) and enough comfortable space for my wife and two kids. Before this, Our family owned a Ford that lasted a good number of years, but the transmission was on the edge, and the interior was a little beaten from my two younger children. We were looking to move into something new and reliable, safe, and comfortable for my family. I've heard of Outten for many years, living in the allentown area. I could see the name almost every day, on the back bumper of every vehicle driving around the Lehigh Valley. So I thought Hey, They must be a reliable business in the area? When My wife and I entered the store, we were welcomed by a young salesman who took us through the process. At first I was a little worried because the salesperson seemed very young, but to his credit, he knew what he was talking about, and awnsered all my questions. We talked about the different specs available in the range of vehicles we were looking at. The main questions that were confronted were: What was needed for our family? and What kind of MPG I was trying to reach? I already knew coming into the store that I had my eye to purchase a Equinox, but looked at all the models available in that class. After a thorough walk through and test drive, I picked out an '09 equinox with the base package. My trade was appraised (I was slightly suprised at the value I received, since I did look it up on the internet, and it was valued $300 dollars less than they gave me) and I moved through the rest of the buying process. Before, I have felt uncomfortable with the process and the actual sales numbers. This time we worked through the numbers, and eventually reached the paymet I could afford each month. I had a good credit score, so this definatly made the process easiier. After this, I met the manager and he went over everything with me just to make sure. Shook hands, and put a down payment down. The next day I was driving away with a brand new Equinox. I do know the car shopping experience can be frustrating and awkward, but It was much easier this time around. I liked the salesperson, the manager, and way I was treated. A dealership that has been in the community for so long has to have something the others don't. I felt satisfied about the process and It felt right to buy it at the right time. I definately suggest to my friends and family to go to Outten if your shopping for a new Chevrolet. Good luck Shopping, Lee
-Lee
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