Our History
The Outten Family of Dealerships began December 7th, 1979 at the corner of 19th & Tilghman Streets in Allentown, Pennsylvania. This was the grand opening of Outten Chevrolet, Inc. by Willie Outten. Prior to becoming a dealer, Willie Outten had many years experience as the General Manager of a Chrysler-Plymouth dealership in New Jersey. In those days, Willie Outten was the #1 selling Dodge vehicle salesperson on the East Coast of the United States before entering sales management. Willie was raised in South Carolina and moved to Philadelphia after spending four years with the United States Navy.
In 1990, the Outten Used Car Center, a budget-oriented used vehicle dealership was opened on South 4th St. in Allentown. In addition to standard bank financing, the Outten Used Car Center offers in-house auto loans and has helped hundreds of customers re-establish their positive credit when other lenders refused to help. The Outten Used Car Center is co-owned by Moe Pagni.
In 1997, Outten Buick Pontiac of Hamburg, PA was opened. At that time Outten Buick-Pontiac was a small dealership catering to the little town ofHamburg. Now, after acquiring the Chevrolet franchise (and Oldsmobile at the time), Outten Buick-Pontiac-Chevrolet is one of the largest General Motors dealerships in Pennsylvania consistently wins awards for sales and service satisfaction.
In 2004 Willie Outten and son James Outten added Outten County Chrysler-Dodge-Jeep in Hamburg, PA to the family of dealerships. Outten County Chrysler ranks in the top 10 in sales from Mid-Atlantic U.S. Chrysler dealers and top 100 nationwide. It is a Five Star Elite dealership ranked #1 in Chrysler's prestigious Dealer of the Year program for the Mid-Atlantic US in 2006.
The Outten Dealerships have strong ties to the community and various charitable affairs. During the September 2001 attacks on New York, James Outten with other team members personally traveled to Ground Zero just days after the tragedy to provide much needed supplies to the Red Cross and NYFD staff. After Hurricane Katrina, the Outten Dealerships led a Convoy of Care to storm stricken Mississippi and Louisiana to provide displaced families with food and building materials. The Outten dealerships regularly donate to local causes as well as programs such as Toys for Tots and the Boy's Home orphanage in Reading, PA.
Our Mission at Outten Chevrolet
Today, the Outten Dealerships are owned and operated by Willie and James Outten. Our organization is a family business, which we have instilled in our service to the community. We work hard to recognize our own mistakes to build a stronger business for you, our customer. Thank you for reading this history of the Outten Dealerships and we hope you can find time to visit us soon. We believe in giving the best service available to the community which supports our own families and homes. We realize that the only way we will meet our goal of superior customer service is to be passionate about our customers and the products we sell. We promise to offer a warm welcome and the most trained professionals to help you through the buying and service process. Thank you for visiting our Virtual Dealership online. It is our goal to provide you with the best prices, selection and service in the state. We truly appreciate the opportunity to serve you and to earn your business. We have built this Virtual Dealership to give you all the information you need to make an educated decision. Our Virtual Dealership is open 24 hours a day, 7 days a week for your convenience.
Today, the Outten Dealerships are owned and operated by Willie and James Outten. Our organization is a family business, which we have instilled in our service to the community. We work hard to recognize our own mistakes to build a stronger business for you, our customer. Thank you for reading this history of the Outten Dealerships and we hope you can find time to visit us soon. We believe in giving the best service available to the community which supports our own families and homes. We realize that the only way we will meet our goal of superior customer service is to be passionate about our customers and the products we sell. We promise to offer a warm welcome and the most trained professionals to help you through the buying and service process. Thank you for visiting our Virtual Dealership online. It is our goal to provide you with the best prices, selection and service in the state. We truly appreciate the opportunity to serve you and to earn your business. We have built this Virtual Dealership to give you all the information you need to make an educated decision. Our Virtual Dealership is open 24 hours a day, 7 days a week for your convenience.